CXone Agent WebRTC Noise Cancellation Extension
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Introduction:
Improves audio reliability for call agents.
Updated Time
Nov 26 2024
Installed Users:
9.0K
Browser Extension
Communication
Chrome Extension Information
Installed/Active Users Analytics
CXone Agent WebRTC Noise Cancellation Extension Chrome Extension Information
What is CXone Agent WebRTC Noise Cancellation Extension Chrome Extension?
CXone Agent Softphone Extension enhances audio reliability by relocating the audio path to a browser extension, thus mitigating disruptions during calls.
How to use CXone Agent WebRTC Noise Cancellation Extension Chrome Extension?
Install and enable the CXone Agent Softphone Extension in your browser. The CXone Agent will automatically detect it and use it for calls.
CXone Agent WebRTC Noise Cancellation Extension Chrome Extension's Core Features
Independent softphone connection
Noise cancellation feature
CXone Agent WebRTC Noise Cancellation Extension Chrome Extension's Use Cases
#1
Ensuring call quality during high-traffic hours
#2
Preventing disruptions from browser refresh during customer interactions.
FAQ from CXone Agent WebRTC Noise Cancellation Extension Chrome Extension
What happens if the CXone Agent is closed unexpectedly?
How do I install the extension?
Analytic of CXone Agent WebRTC Noise Cancellation Extension chrome extension
CXone Agent WebRTC Noise Cancellation Extension Chrome Extension Installed/Active Users
Total Installed/Active Users
9.0K